Terms of Service

1. Who we are

CleverWorkaround is an independent software studio, built and maintained by a solo developer based in Bangladesh ("we," "us," "our"), operating both WACompanion and Reminiscent. You can reach us at any time at hello@cleverworkaround.com, and we answer every message ourselves.

If you need our full legal and contact details — to make a formal complaint, bring a claim, or satisfy your own compliance requirements — email us and we will provide them.

Purchases are sold and invoiced by Creem (Armitage Labs OÜ, Estonia) as our merchant of record. Creem is the seller on your receipt and card statement, and its own company details appear on your invoice.

2. The Software

WACompanion is an independent, unofficial browser extension and desktop app that colors WhatsApp Web's own Lists and adds organizational features (tags, templates, reminders, notes, search, a privacy mode) on top of web.whatsapp.com. It is not affiliated with, endorsed by, or sponsored by WhatsApp LLC or Meta Platforms, Inc.

Reminiscent is an independent, unofficial browser extension and desktop app that helps you save photos you view on Facebook into folders (extension) or a local vault (desktop app), organized by the person they're from. It is not affiliated with, endorsed by, or sponsored by Meta Platforms, Inc., Facebook or Instagram.

3. Eligibility

You must be at least 18 years old, or the age of majority where you live, to purchase a subscription. Our free extensions may be used by anyone aged 13 or over. By agreeing to these Terms you confirm you meet that requirement and that you are not barred from using the Software under applicable law.

4. License grant & pricing — WACompanion

Free Chrome extension: we grant you a personal, non-exclusive, non-transferable, revocable license to use the extension, subject to the limits described on our Pricing page (currently 10 custom tags, 10 message templates, 5 colored Lists, and 5 active chat reminders). The extension is free of charge and requires no account.

Desktop app, $8.99/month: a separate product and download from the extension. It removes every limit listed above and adds plain-language search, which runs entirely on your own device and is not available in the extension. The subscription renews automatically each month at the then-current price until you cancel; the limits above apply again if a renewal payment fails or the subscription is cancelled.

If a subscription lapses. Nothing you have created is ever deleted. Where you have more items than the free tier allows, the excess is paused rather than removed: a paused tag cannot be applied to new messages, a paused template cannot be inserted, and a paused List colour falls back to the default. You choose which ones stay active, and everything unpauses the moment you resubscribe.

Two things are never paused. Messages you have already tagged keep their tags and stay searchable, and reminders you have already scheduled still fire — only creating new ones over the cap is refused.

Price changes. We may change the subscription price. If we do, we will email you at least 30 days before the new price applies to you, and the change will only ever take effect at your next renewal — never mid-period. If you do not want to pay the new price, cancel before that renewal date and you will not be charged it.

You can cancel at any time — via the "Manage subscription" link in your Creem receipt or renewal emails, or by emailing us and we will cancel it for you. Cancelling stops future renewal charges; you keep access through the end of the period you have already paid for. Cancelling does not itself refund past charges — see our Refund Policy for that.

All licenses and subscriptions are for your own personal use and may not be resold, shared, or redistributed.

4a. License grant & pricing — Reminiscent

Both the Reminiscent Chrome extension and the desktop app are currently free, with no account and no subscription of any kind. We grant you a personal, non-exclusive, non-transferable, revocable license to use them on the same basis as the WACompanion extension above. If a paid tier is introduced in the future, this section will be updated first, and nothing you are already using for free will be taken away without notice.

5. Your content, and our intellectual property

Your content stays yours. The Lists, tags, templates, reminders, notes and messages you organize with WACompanion, and the photos you save with Reminiscent, belong to you. We claim no ownership or license over any of it — which is straightforward for us to promise, because it is stored on your own device and we never receive it (see our Privacy Policy).

The Software stays ours. WACompanion, Reminiscent, their source code, names, logos and designs remain our property and are protected by copyright. These Terms grant you a licence to use the Software, not any ownership of it. Third-party components bundled with the Software remain under their own licences — including WACompanion's on-device search model (Xenova/all-MiniLM-L6-v2, Apache-2.0).

6. Acceptable use

You agree not to: reverse-engineer or decompile the Software beyond what applicable law permits; attempt to bypass, disable, or circumvent license validation or free-tier limits; redistribute, resell, or rehost the Software's code as your own; or use the Software for any unlawful purpose.

You are also responsible for your own compliance with the terms of the platform each product runs on — WhatsApp's for WACompanion, Facebook's and Instagram's for Reminiscent. Our Software deliberately does no bulk actions, auto-replying or scheduling — every message is still sent, and every photo is still saved, because you clicked to do it — but how you use those platforms yourself remains between you and Meta.

7. Third-party services

WACompanion operates on top of web.whatsapp.com, and Reminiscent operates on top of facebook.com and fbcdn.net — all services owned by Meta Platforms, Inc. We use Creem as our merchant of record for all purchases. Your use of those services is separately governed by their own terms. We are not responsible for changes Meta makes to those platforms that affect the Software's functionality.

8. Availability, updates and discontinuation

WhatsApp Web changes without notice, and keeping up with it is ongoing work. We may update, change or remove features so the Software keeps working — but we will not remove a feature that is a material part of what you are paying for without telling you first.

If we ever discontinue the Software, we will give existing subscribers at least 30 days' notice by email, stop taking new subscriptions, cancel all renewals so nobody is billed for a service that is ending, and refund any period already paid for but not yet delivered. Because your data is stored on your own device, discontinuation does not delete it, and the Export option in Settings keeps working.

9. No warranty

The Software is provided "as is," without warranty of any kind, express or implied, including but not limited to fitness for a particular purpose or non-infringement. We do not guarantee the Software will be uninterrupted, error-free, or compatible with every future version of WhatsApp Web.

If you are a consumer, nothing in this section removes rights you have under the consumer law of the country you live in. Consumers in the UK and EU in particular have statutory rights about digital content being of satisfactory quality and as described, and those rights apply regardless of the wording above.

10. Limitation of liability

To the maximum extent permitted by law, we are not liable for any indirect, incidental, special, or consequential damages, or for any loss of data, arising from your use of the Software. Because your data is stored locally on your own device, you are responsible for backing it up — use the Export option in Settings.

Where we are found liable despite the above, our total liability to you for all claims is limited to the greater of (a) the amount you actually paid us in the 12 months before the claim arose, or (b) USD 50.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be excluded — including, for consumers, your non-excludable statutory rights.

11. Termination

We may suspend or revoke a desktop subscription in cases of fraud, chargeback abuse, or serious or repeated violation of these Terms. Where it is reasonable to do so, we will contact you first and give you a chance to put things right. If we terminate your subscription for a reason that is not your fault, we will refund the unused part of the period you have paid for.

You may cancel your subscription and stop using the Software, and request a refund per our Refund Policy, at any time.

12. Changes to these Terms

We may update these Terms from time to time, and will always change the "Last updated" date above when we do. If a change materially affects your rights — pricing, liability, or what you are allowed to do — and you have an active subscription, we will email you at least 30 days before it takes effect. If you do not agree, you can cancel before then and the old Terms will govern until your paid period ends. For minor corrections, continued use after the change constitutes acceptance.

13. Governing law and disputes

Talk to us first. Most problems are a misunderstanding or a bug. Before starting any formal proceedings, please email hello@cleverworkaround.com describing the issue and what you would like done. We will reply within 5 business days and genuinely try to resolve it — a refund is usually faster and better for both of us than a dispute.

These Terms are governed by the laws of Bangladesh, without regard to conflict-of-law principles, and the courts of Bangladesh have jurisdiction over any dispute.

If you are a consumer, this does not take anything away from you. You keep the protection of the mandatory consumer laws of the country you live in, and you may bring proceedings in your own local courts. Nothing in this section deprives a UK or EU consumer of rights they cannot contractually give up.

14. General

Severability. If any provision of these Terms is found unenforceable, it is severed and the rest stays in force.

No waiver. If we do not enforce a provision, that is not a waiver of our right to enforce it later.

Assignment. You may not transfer your rights under these Terms to anyone else. We may transfer ours if CleverWorkaround, WACompanion or Reminiscent is sold or reorganised, provided your rights under these Terms are not reduced; we will tell subscribers by email if that happens.

Entire agreement. These Terms, together with the Privacy Policy and Refund Policy, are the whole agreement between us about the Software.

15. Contact

Questions about these Terms? Email hello@cleverworkaround.com or use the form on Support page.